Shipping
Please allow 10 -14 business days for your order to be processed and shipped. Our pieces are handcrafted and made-to-order in Los Angeles, California. If you have any questions regarding the shipment of your order please email: alchemist@goldenalchemy.com
US Domestic Shipping
Shipping is $10 • Tracked Shipping • Tracking number will be sent out via email once order has been shipped • Signatures are required for orders over $500
International Shipping
Shipping is $40 • Tracked Shipping• Tracking number will be sent out via email once order has been shipped • Signatures are required for orders over $500
Returns
7 Days to Return
Returns & exchanges on eligible products will be accepted up to 7 days after you receive your shipment. All items must be returned to us unused and unworn.
Custom Orders
No returns or exchanges on custom orders will be accepted.
Initiate a Return
To initiate a return, please follow these instructions:
Email us at alchemist@goldenalchemyfinejewels “Return Request” and your order number in the subject bar with a brief explanation for the return in the body of the email. Example:
Subject: Return Request Order #222444 Body: “Hello, I would like to exchange the color of my Sacred Key to rose gold.