Privacy policy
Last Updated: August 2026
1. Introduction Golden Alchemy ("we," "us," or "our") operates goldenalchemyfinejewels.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
2. Information We Collect We collect the following types of information:
- Contact information — name, email address, phone number
- Shipping information — delivery address
- Payment information — processed securely through Shopify Payments; we do not store full card details
- Device & usage data — IP address, browser type, pages visited, via cookies and analytics tools (e.g., Google Analytics)
- Communications — messages sent through our Inquire page or email
3. How We Use Your Information We use your information to:
- Process and fulfill your orders
- Communicate about your order status and production timeline
- Respond to inquiries
- Improve our website and customer experience
- Comply with legal obligations
- Send marketing communications, only with your consent
4. Sharing Your Information We do not sell your personal information. We may share it with:
- Service providers — Shopify (e-commerce platform), FedEx (shipping), payment processors
- Legal authorities — when required by law or to protect our rights
5. California Privacy Rights (CCPA) If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal data)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at alchemist@goldenalchemyfinejewels.com
6. Cookies Our website uses cookies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings; however, some features of the site may not function properly.
7. Data Retention We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
8. Data Security We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
9. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
10. Children's Privacy Our website is not directed to children under 13. We do not knowingly collect personal information from minors.
11. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
12. Contact For privacy-related questions or to exercise your California privacy rights, contact us at alchemist@goldenalchemyfinejewels.com or through our Inquire page at goldenalchemyfinejewels.com.